How long does it take for items to be processed?
Because most of our products are unique on the market & made in-house, it takes about 1-3 days to produce & process them. Tee-shirts take 1 day to process compared to sneakers which take about 3 days. To that add 7-10 days for the shipping, depending on where you live.
Do I get a tracking number with my order?
Yes! Once your order has been processed & ready to be shipped, you will automatically receive an email with a tracking number, provided that you have left your email address during the purchase. You can even track your order(s) here
Is it safe to purchase via Lavenu's website?
Yes! Lavenu's website is hosted on the largest e-commerce platform. Payments are processed by Stripe, one of the largest e-payment processor. On top of that, we have equipped our servers with McAfee data protection processor making shopping on Lavenu's website safe, providing you are secured on your end.
Are all Lavenu's products really unique?
Yes, most of them are. 80% of our products are designed in-house. Once designed, they are produced either in Europe, the US or China.
If you have requested an exchange in a different size or style, an email will be sent letting you know once the reprint has been initiated.